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Supporter information: QPR v West Brom

FOLLOWING the drama of last weekend's penalty shootout win over Rotherham in the FA Cup, Rangers welcome fellow promotion chasers West Brom to W12 this weekend for another Saturday 3pm kick-off.

Be sure to read the information below and make the most of your trip to Kiyan Prince Foundation Stadium!

It is important that all supporters attending the match aim to arrive with plenty of time to spare and have their tickets and Covid pass ready as they approach the turnstiles.

Covid-19 protocols

We can confirm that – in line with updated Government requirements – fans over 18 accessing Kiyan Prince Foundation Stadium must now display their NHS Covid Pass to gain entry, or provide proof of a negative result from a recent lateral flow test within the previous 48 hours.

International supporters should also note that, in addition, we will accept an EU Digital COVID Certificate or US CDC COVID-19 Vaccination Record Card for entry.

The NHS Covid Pass is deemed as one of the following:

  • A digital NHS Covid Pass
  • A paper NHS Covid Pass
  • A negative lateral flow test (LFT) result within the past 48 hours

We ask that supporters using a digital NHS Covid pass make sure that they download and add it to their digital wallet prior to arrival, so that it can be quickly accessible when entering the stadium.

As part of measures to prevent the spread of the new Covid-19 variant Omicron, supporters over the age of 11 attending Kiyan Prince Foundation Stadium will be required to wear face coverings when entering the stadium and while in an indoor setting, other than when eating, drinking, or medically exempt.

While it is not mandatory for supporters to wear masks when seated in the stadium in the stadium bowl, it is strongly encouraged.

Latest Government guidelines state that anyone who has been in contact with someone who is suspected to have the Omicron variant must self-isolate, regardless of their age or vaccination status.

Anyone with Covid-19 symptoms (including a high temperature, new continuous cough, loss or change to sense of smell or taste) must get a PCR test and self-isolate until they receive their test result.

For more information regarding our guidelines, click HERE.

For more information regarding our Covid code of conduct, click HERE.

For FAQs regarding Covid guidelines, click HERE.

Thank you for your continued cooperation.

Digital ticketing

Season ticket holders who have purchased their season ticket seat for this fixture will have their ticket uploaded to their existing digital ticket or card if a registered non-digital supporter.

Match ticket holders should add their ticket to their Apple/Android wallet or display the QR code within the PDF attached on the ticket email which can be scanned on a mobile device or printed off.

Supporters can now also access the stadium through the QPR App. Fans are able to scan their ticket which is located within the ticket wallet. For more information, click HERE.

Automated turnstiles are now in operation at Kiyan Prince Foundation Stadium, supporters should ensure they have their tickets ready to scan as they approach the entrance. As a result, it is important supporters arrive early to ensure timely entry into the stadium.


Matchday programme

HOOPS - the official matchday programme of QPR - will be available as we look ahead to our league encounter with the Baggies.

We've interviews with ex-West Brom midfielder Sam Field and Steve Burke - plus much more!

Priced £3.50, make sure you get your hands on our popular publication - packed with fresh features and old favourites alike - from one of the programme sellers positioned around the ground.

Alternatively, click HERE to visit Ignition Sports Media's online shop, where you can pick up future, back issues and seasonal subscriptions.

Enjoy the read!

Matchday activities

The Academia Fan Zone will be open from 12.30-2.30pm before the match this Saturday. Make your way down to the Power League pitches on South Africa Road for a variety of activities such as an inflatable dartboard, speed cage, inflatable pool table as well as much more!

The Matchday Activity Room will also be open in the Family Stand from 1.30pm.

There will be a number of activities available including FIFA 22 on Xbox, table football and the chance for you to make your pre-match predictions!

In an effort to reduce the risk of spreading the new Covid variant Omicron, there will be a limit on the number of people allowed in the Matchday Activity Room at one time.


The Upper and Lower Loft catering facilities are moving towards a cashless operation as the club seeks to improve waiting times and efficiency in these areas.

Please note, Kiosks 12, 13 and 14 are now completely cashless.

Kiosk 15, the Blue & White Bar and the Burger Van in the Lower Loft will continue to accept cash at this time, but we encourage all supporters to use electronic payment if they are able to do so.

San Miguel is now available on draught at the Blue & White Bar at the same price as Carlsberg. We are currently working with suppliers to add this to other areas of the stadium.

Foodbank donations

Once again, QPR will be supporting our local foodbank in Hammersmith & Fulham and asking supporters to donate what they can at each home game.

For the rest of the season, there will be volunteers and Community Trust staff outside Alton House (next to the Box Office on South Africa Road) in the lead-up to games to collect both food and cash donations.

Urgently-needed items:

  • Long life/UHT juice & milk
  • Tinned meat - corned beef, chicken, mince, tinned meat pies (no pork please!)
  • Tinned vegetables (sweetcorn, carrots, peas etc)
  • Tinned fish (preferably tuna please!)
  • Tinned fruit
  • Sponge puddings - long life
  • Coffee - small jars

Reporting anti-social behaviour

There is no place for anti-social behaviour at Kiyan Prince Foundation Stadium. If you see it, please report it. There are many ways you can get in touch.

Tweet: You can reach our operations team on Twitter; you can follow and reports incidents by tweeting @QPROperations.

Email: You can also report anything you see to the team via email at [email protected].

Call: You can call 07557 435 421 to report anything you see or hear. Please note you can remain anonymous if you wish.